Find the Answers to Your Questions

Find answers to common questions about Catali Web Stores. Learn about our eCommerce platform, vendor support, logistics assistance, Remote Agent Program, and more. Get the information you need to maximize your business success with Catali.

Frequently Asked Questions

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What is the cost of the Catali premium subscription?

The Catali premium subscription is priced competitively to offer excellent value for the advanced features and support it provides. For detailed pricing information, please visit our pricing page.

Are there any discounts available for the Catali premium subscription?

Yes, Catali offers various promotional discounts throughout the year. For instance, joining the My Catali Web Store campaign can grant you 3 extra months free on your annual premium subscription. This promo has it's terms and conditions and validity period.
On the checkout of the premium activation page, you should see a link to explore current campaigns and discounts.

Does Catali premium subscription have any hidden fees?

No, Catali maintains transparent pricing with no hidden fees. All costs are clearly outlined when you subscribe, ensuring you know exactly what you're paying for.

Can I try the Catali premium subscription before committing to a long-term plan?

Yes, Catali often provides trial periods or introductory offers that allow you to experience the premium features before committing to an annual plan. Check our website for the latest trial offers.

What payment methods are accepted for the Catali premium subscription?

Catali accepts various payment methods including credit/debit cards, bank transfers, and other secure online payment options, making it easy and convenient to subscribe.

Is there a refund policy if I'm not satisfied with the Catali premium subscription?

Currently, Catali does not offer refunds because we make non-refundable payments to third-party providers to ensure your website is globally available. However, we offer a 7-day trial period and a monthly subscription option for new users to try our premium features before committing to a long-term plan.